Terms of Service — Onodios Laundry Services

Contact Information

Onodios Laundry Services

850 Abdul Qadir Al Jazairi St, Doha, Doha Municipality, Qatar

Email: info@onodios.sbs

Acceptance of Terms

By creating an account, placing an order, or otherwise using our platform, you agree to be bound by these Terms and any additional guidelines or policies we post. We may modify these Terms from time to time; continued use after changes are posted constitutes acceptance.

Services and Orders

We provide laundry, dry-cleaning, pickup, and delivery services through our platform. Descriptions of services, pricing, and availability are provided for convenience and may change. Orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for legal or operational reasons.

User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms or for security reasons.

Payment and Refunds

Payments are processed via third-party payment providers. You agree to pay all fees and charges in connection with orders. Refunds and adjustments are handled in accordance with our refund policy and applicable law. For billing questions, contact us at the address above.

Use Restrictions

You agree not to misuse the platform, interfere with service operations, or attempt to access restricted areas. Prohibited conduct includes, but is not limited to:

• Violating laws or third-party rights.
• Reverse engineering, scraping, or disrupting our systems.
• Using the platform for unlawful or fraudulent purposes.

Intellectual Property

All content, trademarks, and materials on the platform are owned or licensed by Onodios Laundry Services. You may use materials solely for personal, non-commercial purposes related to utilizing our services. Unauthorized use is prohibited.

Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE UNINTERRUPTED ACCESS OR ERROR-FREE OPERATION.

To the extent permitted by applicable law, Onodios Laundry Services, its officers, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from use of the service. Our aggregate liability for direct damages is limited to amounts paid by you for the specific service that gave rise to the claim, unless otherwise required by law.

Indemnification

You agree to indemnify and hold harmless Onodios Laundry Services from claims, losses, liabilities, and expenses arising from your use of the service, violation of these Terms, or infringement of third-party rights.

Termination

We may suspend or terminate your access to the platform for violations of these Terms, for legal reasons, or for business needs. Termination will not affect rights and obligations that accrued prior to termination.

Governing Law and Dispute Resolution

These Terms are intended as a generic agreement and do not constitute specific legal advice. Any disputes will be handled in accordance with applicable law. You and Onodios Laundry Services agree to seek to resolve disputes amicably before pursuing formal legal action.

Changes to the Terms

We may revise these Terms from time to time. Material changes will be communicated through our platform or other reasonable means. Continued use after changes indicates your acceptance of the updated Terms.

Contact

For questions about these Terms or to contact us regarding service issues, please reach out:

Onodios Laundry Services

850 Abdul Qadir Al Jazairi St, Doha, Doha Municipality, Qatar

Email: info@onodios.sbs